We are a dispensing practice which means that if you live more than a mile away from a chemist you can pick up your medications from us at any of our surgery sites to suit you when a prescription is issued rather than having to take the prescription elsewhere. We keep our main stock of medications at Portscatho but have a supply of regularly used items at both our branch surgeries. We will always endeavour to supply what is required on the spot but occasionally may have to order something unusual in or ship it over from Portscatho.
How can I get my repeat prescription filled?
If you require more repeat items you can order these as follows:
By hand – bring your repeat slip with the required items ticked to whichever surgery is nearest to you and we will process it swiftly. Your medications should be available for pick up 3 working days later.
By post – as above except you can post the slip to us. Please allow extra time for postal delays.
By email – If you wish to request your medications by email please ensure you include all of the following information (there will be a delay if the required information is not given):-Full Name, Date of Birth, Address, Medication name and strength plus details of where you wish to collect your medication from.
You can either send us an email from your usual email program to this address: (email@example.com) or click here to use our automated submission service.
Please allow 3 working days prior to collecting your medication. If you wish to collect your medication from a site other than Portscatho please allow a little longer for transportation.
Please note we have a free delivery service for the housebound or those who struggle to collect prescriptions. Please contact Portscatho and ask to speak to our Dispensary Manager if you wish to be placed on the housebound delivery service. Thank you.
Disclaimer: Our email provider is NHS-net which offers secure email transmission. Please note however that your own email provider may not be able to guarantee email security. We cannot take responsibility for email requests that are intercepted or go astray.