Latest News

December Newsletter

Please see this month's newsletter for details of our Christmas openings, medication delivery service and Cornwall Council's Winter Wellbeing programme.  A copy of the newsletter can be found here

Phone problems

Today 14th November we, along with many other surgeries and businesses across the UK experienced difficulties with our telephone system.  Although we had a diverted line to a mobile phone, of course this wasn't the same as having all three surgeries active.

We apologise for any inconvenience that this may have caused you.

As at 17:15 pm today, normal service has been resumed.

We are very grateful to you for your patience.

November Newsletter

The latest surgery newsletter can be found here

Important News about Flu Vaccines

There is a national supply problem with the enhanced flu vaccine for patients over the age of 65 years.  Public Health England are trying to source more vaccines and we will let you know when we can start booking appointments.

If you are aged under 65 years and in an 'At Risk' group (i.e. have diabetes, asthma, heart/kidney disease, are pregnant, immunosuppressed or you are a carer) please book your appointment now.

We apologise for this inconvenience.

Autumn 2018 - Newsletter

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Summer 2018 - Newsletter

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July 2018 - Newsletter

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General Data Protection Regulations

Many of you will have heard of the new General Data Protection Regulations which govern the way in which data is accessed and shared.  These rules encompass access to medical records for solicitors, insurance reports etc., as well as patients who require access to information. 

If you need copies of your medical records, in the first instance you will need to complete a Subject Access Request form which can be found here

A member of our admin team will then process your request. 

As part of the GDPR, we have an obligation to inform our patients about the 'fair processing' of the information we hold and details of this can be found here

Additionally, there are screening programmes (things like the National Bowel Cancer Screening, Aortic Aneurym Screening, Diabetic Retinopathy Screening etc) where we may share information to Public Health England.  A plain-english explanation is provided here but you may decide to opt out of sharing that data, and more detail about opting out can be found on the Patient Online tab on the home page.

 

May 2018 - Newsletter

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March 2018 - Newsletter

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February 2018 - Newsletter

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Winter 2017 - Newsletter

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Winter Wellbeing Programme 2017

Cornwall Council has launched its Winter Wellbeing programme for 2017 to help you stay well, warm, happy and safe this winter.  Click here to view the guide booklet.

Further information and support can be found here: http://www.cornwall.gov.uk/winterwellbeing

 

Autumn 2017 - Newsletter

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August 2017 - Newsletter

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June Newsletter - Prescribing Special!

Please see our latest newsletter which highlights the way in which your prescription is processed.  Please click here  and also see our 'flow chart for the process - click here

Summary Care Records

We have now gone 'live' with the Summary Care Record - a very brief electronic version of your medical record which can be shared with other healthcare professionals looking after you.   For more information, see the May Newsletter.

May 2017 Newsletter

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Important Information for Patients

Please see the attached newsletter for important information for our patients with regard to the retirement of our Senior Partner, Dr Mike Black.   /admin/resources/special-newsletter.docx

 

As from 3rd April, St Mawes Surgery will not be open on Monday afternoons. All other surgery times remain the same. By way of compensation, Portscatho Surgery will be open later on a Monday and Tuesday evening. Please ask reception for details.

January 2017 - Newsletter

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December 2016 - Newsletter

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November 2016 - Newsletter

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Volunteer Cornwall - Welcome Home Scheme

Want to Make a Difference to People in Your Community?  Why not Become a
Welcome Home Volunteer? For more information please click here

Lifesaver Interactive Link

The following link is to an interactive website which takes you through a life-saving emergency, as if you were there doing CPR etc.  We’ve had very positive feedback from the patient group. Go on give it a go!  Hopefully you will never be faced with a real life situation, but if you are you might just be glad you gave it a try... https://life-saver.org.uk/

Map of Defibrillator locations on the Roseland

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DEFIBRILLATOR LOCATIONS

Defibrillator Locations on The Roseland  - Available for use at all times, Roseland Surgery Patient Group

Village Location
East Portholland Post Office, exterior wall
Gerrans Petrol Station
King Harry Ferry King Harry Ferry*
Philleigh The Roseland Inn, Interior*
Portloe The Ship Inn
Portscatho On the slipway behind the Fishermens Shelter
Rosevine Rosevine Poultry Farm, opposite the Rosevine Hotel
Ruan Highlanes Bus Shelter
Ruan Lanihorne Kings Head, exterior wall
St Just in Roseland Institue exterior wall
St Mawes Harbour Master's Office*
St Mawes Millenium Rooms (entrance to main carpark) exterior wall
Towan Beach Porth Farm, National Trust Office foyer*
Tregony Main street adjacent to the Clock Tower
Tregony Tregony Surgery, Well Street - Porch
Treworga The Old Telephone Box
Treworthal Village Green by the postbox
Veryan The New Inn, exterior wall
Veryan Veryan Sports and Social Club

*Available at restricted times

EEFO Survey - Aged 13-19? We want your feedback!

We want to make sure we’re doing what we need to do to support you as a young person. Your feedback will be confidential and will only be used to help us improve our services.
 

EEFO Survey