Welcome

Welcome to our practice website. The Roseland Peninsula is one of the most beautiful parts of Cornwall and we feel extremely privileged  to serve our community here. We are one of Cornwall’s smallest General Practices and consequently are able to offer the sort of personalised service that our patients appreciate.

Our main surgery  is at Portscatho but we also run busy branch sites at St Mawes and Tregony. We hope this website will provide a useful introduction to our team and answer any questions that you may have. We are glad to take on new  patients from the surrounding area and regularly see holiday makers too.

UPDATED TEMPORARY SURGERY OPENING TIMES from March 2020

Portscatho - Monday to Friday 8.30 am to 5 pm

Tregony - Monday to Friday 8.30 am to 1 pm, 2 pm to 6.30 pm

(Note: medication collections from Tregony are 8.30 am to 1 pm only at the moment, wherever possible)

St. Mawes - Monday, Tuesday, Wednesday and Friday, 8.30 - 1 pm

If you have any problems collecting, please phone the Dispensary team and we will do our utmost to accommodate your needs.

 

FLU VACCINATIONS FOR AUTUMN 2020

Appointments are now available for a special Flu Day - Tuesday 6th October to be held in the Memorial Hall next door to Portscatho Surgery.   If you are 'at risk' you should contact the surgery to book an appointment as soon as possible. 

The ‘At Risk’ groups are as follows:-

  • Anyone aged 65 and over
  • Those who are under 65s in an ‘at risk’ group – this includes those patients with diabetes, those with heart/lung/kidney disease, patients who are immunosuppressed and those who are pregnant.
  • Carers looking after someone in the above group(s).

Appointments on this day will only be available to patients in these groups.

If you are housebound and unable to come to the flu clinic, please contact reception and ask to be put onto the ‘housebound’ list.  We will then make other arrangements for your vaccination.      

Children will be called separately.

If you are aged 50 to 64 and NOT in an ‘at risk’ group as highlighted above, you will need to wait until we contact you directly to let you know when we can offer you a vaccination.   This will be later on in the year, after the first group has been vaccinated.

When you come to the hall for your vaccination, please wear a face covering and maintain  social distancing. There will be markers on the floor to help you and there will be a strict one-way system in operation.    As this is a public venue, you should wear suitable clothing that enables you to expose your upper arm, without removing layers. There will be NO private facilities at the hall and there will be NO access to the toilets.

ACCESSING GP SERVICES - YOUR SURGERY IS OPEN!

As you know, Cornwall is still not COVID-free and we must continue to ask that patients access help and advice remotely in the first instance. We need to limit face to face contact wherever possible and help stop the spread of coronavirus. 

Your surgery is open and if you need to see a doctor, please

  • call us on the telephone, OR
  • complete an e-Consult form (via this website) 
  • You can also call NHS 111 to ask for advice.

 

Please do not just walk into the building.  If you are asked to attend, please wear a face covering.  Measures are in place to keep you safe from infection during your visit to the surgery.

We MUST do our bit to control the virus and we are very grateful to those patients who accept this way of working for the time being.  We hope that things will ease soon; we hope that we can open our doors without fear.

However, until we are COVID-free, we must continue to operate in this way to keep everyone safe.  Please be kind, please be tolerant, please stay safe.

                                                                                                Thank You.

DO YOU HAVE AN EMAIL ADDRESS? - it is hugely helpful to us to have different ways of contacting patients.  If you have an email address, do please let us have the details!

MOBILE TELEPHONE NUMBERS: As we can now text patients with non-urgent messages, a mobile phone number is very handy for us to have. If you have a mobile, please could you let us have your number.  Please remember to update us if you should change your number in the future.                                                                                 Many thanks!!

                                                 

                                                                                                                            

                                                                                                                                                               

 

 

Portscatho Opening Times Tregony Surgery Opening Times St Mawes Surgery Opening Times